Updating Deliverables
In this step, the organization strives to understand what has worked based on the feedback from the pilots and trials, and what can be improved. It updates all appropriate deliverables developed in the Develop phase, improving improves all deliverables, approaches, and plans going forward.
Techniques
To update deliverables, use the following techniques:
Project management
Cross-functional workshops
Lessons Learned
Gather and analyze the feedback from the pilot operation, taking into account all stakeholders’ perspectives. Determine which deliverables need to be revamped to reflect the outcomes of the “Completing business tests and pilots” step.
Build a plan for updating the deliverables, including any new resource implications ...
Get Business Process Management: Profiting From Process now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.