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Business Process Management: Profiting From Process by Roger T. Burlton

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How the Process Management Framework Itself Can Help

As mentioned several times in this book, the Process Management Framework has been designed with not only business transformation and process management in mind, but also human transition. A number of the Framework’s features support the human journey. Some features will make the ongoing operation of the new business approach viable for the people involved, through the design of specific deliverables required to put in place appropriate mechanisms. Other parts of the Framework address how the project is run and the roles people will play in its conduct.

Structural Changes

The intent behind a number of specific deliverables in the Framework is to design the human structures and systems required ...

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