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Business Process Management: Profiting From Process by Roger T. Burlton

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Creating the Vision for Change

The purpose of the Vision phase is to determine and confirm the future state performance requirements of the process to be renewed and to define the scope of the process and other variable characteristics to be analyzed as part of the project. In this phase, an organization strives to ensure that the right project is being conducted and that everyone associated with it knows the criteria for success and agrees. Based on this common agreement, the process renewal team gains resource commitment and approval to proceed with the initiative for the chosen process. The Vision phase can be the launching point in the framework for organizations that choose to accept the risk of not conducting Business Context or Architect ...

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