O'Reilly logo

Business Process Management: Profiting From Process by Roger T. Burlton

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Defining the Business Context for Change

The purpose of the Business Context phase is to ensure that a common understanding of the business landscape is held by all key decision-makers. It answers the question, “What criteria will your organization use to decide among competing options for change?” It provides a balanced set of commonly accepted decision-making criteria for change based on business drivers and business stakeholder requirements. It strives to ensure that members of the organization gain shared insight about the stakeholders who ultimately determine the future success of the enterprise. It doesn’t aim for depth; it strives to ensure breadth and fit of perspectives.

Results

The major consolidated deliverable from this phase is ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required