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Business Process Management: Profiting From Process by Roger T. Burlton

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Developing Enablers and Support Mechanisms

The purpose of the Develop phase is to develop in detail all components for all releases of the business process solution. During this phase, an organization will build or change all the supporting mechanisms required for the new process to work according to stakeholder requirements.

Results

In the Develop phase, an organization develops and constructs the infrastructures for facilities, technology, and human core competencies. It also defines or redefines policies and rules, jobs, and organizational structures, and realigns HR incentives. It develops and tests all technologies, hardware, software, and networks. The training capability is also made ready.

Concepts Handled

Figure 5.10 depicts the concepts ...

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