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Business Process Management: Profiting From Process by Roger T. Burlton

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Questioning the Leadership Style

A key question for many organizations very much related to that of their value proposition is whether they will lead change or follow change. Each approach has had its share of significant debate on its relative merits and risks. Especially in the new economy, Wall Street has changed its mind more than once. As the promise of new ventures with new ideas fails to live up to the IPO hype, value-based companies have come into favor again. Earlier dot-com companies with little in the way of profit—or hope of achieving it—soared to incredible valuation heights, only to crash back to earth after the reality that they might never make a profit sunk in. Some seemed to have made the grade, but many haven’t. Many traditional, ...

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