Summary
This chapter described some of the major pressures facing enterprises today. It looked at hyper-competition, growing organization complexity and reach, rising external stakeholder power, and e-business technology. Each of these is changing the face of how business is transacted globally. No organization is immune from the changes that these driving forces are bringing. Business in all industry segments must respond now to head off the risk of falling behind forever.
Chapter 2 will cover a range of possible responses to these challenges. It will ask a number of questions to help you determine what choices you have and to pick from among them.
Get Business Process Management: Profiting From Process now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
