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Business Process Change, 2nd Edition by Paul Harmon, Business Process Trends

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chapter 15 Software Tools for Business Process Analysis and Design

This chapter briefly describes the range of business process modeling tools. We illustrate how modeling tools can be used by showing how a software modeling tool might be used in the development of the Ergonomics case study we considered in Chapter 14.

Why Use Business Process Software?

We have already suggested that a wide variety of different groups are engaged in different aspects of business process change. Those involved in process automation, for example, already use software development to aid them in their work. They use modeling tools to define and document requirements. They use UML, MDA, or CASE tools to generate code. Similarly, those involved in workflow automation ...

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