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Business Process Change, 2nd Edition by Paul Harmon, Business Process Trends

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chapter 7 An Executive Level BPM Group

Organizations have different ways of managing their business process efforts and there is no one best way. It largely depends on how an organization is already structured. Some organizations have a group charged with working on enterprise strategy. Others have an executive committee that defines enterprise strategy. Others treat it as a special project headed by the CEO. In a similar way, different organizations handle the overall management of their process work in different ways. In a survey, BPTrends found that about 34% of the companies surveyed did not have a formal BPM group; 20% had BPM groups that were located within divisions or reported to department managers; 18% had a BPM group that reported ...

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