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Business Process Change, 2nd Edition by Paul Harmon, Business Process Trends

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chapter 3 Understanding the Enterprise

In this chapter we will develop an overview of the various types of business process concerns companies deal with at the enterprise level. Companies approach enterprise level activities in many different ways. Some, for example, use the Balanced Scorecard approach to help with the alignment of corporate goals and the evaluation of managers, but do not tie that program to business processes in any rigorous way. Others have a business process architecture, but do not tie their architectural models to their ongoing business performance evaluations. For historical reasons, companies have begun the enterprise level journey from many different starting points.

The BPTrends Enterprise Methodology

To organize ...

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