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Business organization.

Book Description

This book presents an integrated view of the three main approaches to organization – classical, human relations and systems – showing what each has of value to contribute and how they complement each other. The three approaches are introduced, followed by critical analysis. The main classical problems are reviewed in the light of the systems approach. Finally there is a comparative summary in tabular form, an illustrative systems study and a decision schedule.

Table of Contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Title Page
  6. Original Copyright Page
  7. Foreword
  8. Preface
  9. Table of Contents
  10. I. Introduction
    1. Approaches to Organization
    2. Setting Objectives
    3. Time Span Covered by Objectives
    4. Coverage
    5. Primary Objective, Profit
    6. Secondary Objectives: Marketing
    7. Product Innovation
    8. Efficiency
    9. Departmental Objectives
    10. Difficulties in Setting Objectives
  11. II. The Classical Approach
    1. Determining Objectives
    2. Grouping Activities
    3. Span of Control
    4. Grouping to Achieve Economies of Scale
    5. Grouping to Achieve Co-Ordination
    6. Grouping by Nature of Activity
    7. Conflict of Factors
    8. Co-Ordination and Committees
    9. Co-Ordination and Divisionalization
    10. Delegating Authority
    11. Decentralization and Divisionalization
    12. Specifying Responsibility or Accountability for Performance
    13. Establishing Relationships
    14. Work Organization
  12. III. The Human Relations Approach
    1. Individual Needs and Wants
    2. Behaviour of Work Groups
    3. Behaviour of the Supervisor
    4. Inter-Group Behaviour
    5. Human Relations and Classical Organization Problems
  13. VI. The Systems Approach
    1. Systems Definition
    2. Systems Approach to Organization
    3. Specifying Objectives
    4. Listing the Sub-Systems, or Main Decision Areas
    5. Analysing the Decision Areas and Establishing Information Needs
    6. Designing the Communication Channels for the Information Flow
    7. Grouping Decision Areas to Minimize Communications Burden
    8. The Systems Contribution to Classical Organization Problems
  14. Postscript And Summary
  15. Appendix I. Illustrative Systems Study
  16. Appendix II. Decision Schedule
  17. References
  18. Index