CHAPTER 5Sales and Promotional Letters

Actually, all letters are sales letters in business. You are selling a service or product as well as your image as a business. These letters intend to initiate or close a sale. The broad categories follow:

• Request for Appointment

• Prospective Lead

• Sales Letters to Clients

• Letter of Introduction

• Follow-Up on Letter Sent

• Delinquent Reply

• Extremely Delinquent Reply

• Requesting Customer’s Assistance

• Sales Follow-Up

• Confirming Sales Order

• Reminder That a Sale Is About to End

• Announcing a Sales Campaign, Promotion or Incentive Program

• Announcing a Sales Campaign to Preferred Customers

• Announcing New Products to a Select Group of Customers

• Announcing a Price Increase

• Transmittal Letters ...

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