Credits
Chapter One: Reprinted by permission of Harvard Business Review from "What Leaders Really Do" by John P. Kotter, May-June, 1990. Copyright © 1990 by the Harvard Business School Publishing Corporation; all rights reserved.
Chapter Two: Reprinted by permission of Harvard Business School Press from Primal Leadership: Realizing the Power of Emotional Intelligence by Daniel Goleman, Richard Boyatzis, and Annie McKee. Boston, MA 2002, pp. 3–18. Copyright © 2002 by the Harvard Business School Publishing Corporation; all rights reserved.
Chapter Three: From The Leadership Challenge: How to Get Extraordinary Things Done in Organizations, 3rd edition, by James M. Kouzes and Barry Z. Posner. Copyright © 2002 by John Wiley & Sons, Inc. Reprinted by ...
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