Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage

Preface

Purpose

This book advises organizations on how to set up and run Business Intelligence Competency Centers (BICCs). The book was developed to provide an overview of the BICC concept and its benefits and to give recommendations for BICC setup and maintenance.

Who Should Read This Book

This book has been written for anyone interested in the concept of BICCs and in how to plan, set up, and run them. The suggested audience includes the potential executive sponsor, information technology management, the business units that will be supported by the BICC, as well as the team of individuals tasked with the work of setting up the BICC and the individuals actually manning the BICC.

Depending on your role and interest, you might want to focus on specific sections in this book. The table below contains recommendations about which chapters will be of most interest to you.

The BICC Book Web Site

This book contains some checklists, job role descriptions, and other tools that you might find useful to have in electronic format. You can download these items from the SAS Web site. Note that the Web site is protected; you will need to use this login information:

URL: www.sas.com/bicc/book

User Name: bicc

Password: moreinfo

Note also that you must enter both user name and password in lowercase.

	Executive Sponsor	IT Management	Business Representative	BICC Setup Team and BICC Staff
Chapter 1	X	X	X	X
Introduction
Chapter 2	X		X	X
Business Intelligence in the Organization
Chapter 3	X	X		X
Primary Functions of the BICC ...