Cover Images: Yellow background image: © Duncan Walker/iStockphoto; Stock data image: © Artiom Muhaciov/iStockphoto; Monitors image: © Danil Melekhin/iStockphoto
Cover Design: Andrew Liefer
Copyright © 2013 by John Wiley & Sons, Inc. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
Some illustrations are adapted with permission of Pearson Education, from Michael Gendron, Business Driven Data Communications, 1st ed., Upper Saddle River, NJ: Pearson Education, publishing as Prentice Hall, 2012.
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