Praise for Business Etiquette
“This book teaches individuals how to represent their companies, their products, and themselves with confidence, polish, warmth, and professionalism.”
—John Daw, Vice President of Field Sales,Marriott Lodging
“Gets right to the heart of the matter. An invaluable resource for anyone whose work involves interaction with others—and that’s just about all of us.”
—Brandon Toropov, author, The Complete Idiot’sGuide to Getting Along with Difficult People
“Helps individuals to determine which behaviors to maintain and which to modify in order to achieve confidence and, ultimately, success in the world of business.”
—Robyn M. Hildal, Ed. D., Human ResourcesManager, The E.W. Scripps Company
“Up-to-date and easy to read—a big ...
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