Case Study-3
THE HR INTERVENTION AT ROURKELA STEEL PLANT: INVOLVING PEOPLE IN QUALITY-DRIVEN IMPROVEMENT CULTURE
(This case is based on report in the print and electronic media. The case is meant for academic purpose only. The writer has no intention to sully the reputations of the corporations or the executives involved.)
BACKGROUND
Rourkela Steel Plant is an integrated steel plant located in the state of Orissa with an employee strength of around 24,000 and a production capacity of 1.67 million tonnes of saleable steel per year. Started in the year 1959, the plant is a unit of Steel Authority of India Limited (SAIL), a public sector holding company consisting of seven manufacturing plants contributing to the nation a total of 12 million tonnes ...
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