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Business Enterprise, Process, and Technology Management

Book Description

Business processes are valuable corporate assets since they directly support corporate business strategies. Business processes, therefore, need to be managed and optimized just as any other business assets. This need has lead to significant advances in the area of Business Process Management (BPM). Business Enterprise, Process and Technology Management: Models and Applications generates a comprehensive overview of the recent advances in concepts, technologies, and applications that enable advanced business process management in various enterprises. The book can be used by both professionals and academics since it will have contributions from both practitioners and researchers. Additionally, it can be used as a reference when teaching, training, or conducting workshops.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Preface
    1. ORGANIZATION OF THE BOOK
  5. Section 1: Business Process Modeling and Management
    1. Chapter 1: Business-Oriented Process Management
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. THE OVERALL IBOM OPERATION SCENARIO
      4. 3. IBOM’S IMPLEMENTATION AND CHALLENGES
      5. 4. CONCLUSION
    2. Chapter 2: Business Process Portfolio Management
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. OVERVIEW OF BUSINESS PROCESS PORTFOLIO MANAGEMENT
      4. 3. BENEFITS OF THE BUSINESS PROCESS PORTFOLIO MANAGEMENT APPROACH
      5. 4. STRATEGIC ALIGNMENT FACTORS IN BUSINESS PROCESS PORTFOLIO MANAGEMENT
    3. Chapter 3: Business Process Modeling
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND AND RELATED WORK
      4. BUSINESS MODELING NOTATIONS
      5. FUTURE DIRECTIONS: BPMN MODELS, BPMS, WEB SERVICES, AND SOA
      6. CONCLUSION
    4. Chapter 4: Building Semantic Business Process Space for Agile and Efficient Business Processes Management
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. SBPS AS A BASIS FOR AGILE AND EFFICIENT BPM
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    5. Chapter 5: Business Process Management and Six Sigma
      1. ABSTRACT
      2. INTRODUCTION
      3. BUSINESS PROCESS MANAGEMENT (BPM)
  6. Section 2: Business Processes and Service Oriented Architecture
    1. Chapter 6: Discrete Event Models for Web Service Processes
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. SERVICE CHOREOGRAPHY AND ORCHESTRATION LANGUAGES
      4. 3. HE DISCRETE EVENT SYSTEM MODELS FOR WEB SERVICE PROCESSES
      5. 4. CONCLUSION
    2. Chapter 7: Enhancing E-Commerce Processes with Alerts for Credit Card Payment
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND AND RELATED WORK
      4. REQUIREMENTS OVERVIEW
      5. ALERT CONCEPTUAL MODEL
      6. SYSTEM DESIGN AND IMPLEMENTATION
      7. DISCUSSION AND SUMMARY
  7. Section 3: Business Process Management Systems
    1. Chapter 8: Integrating and Measuring Business and Technology Services in the Context of Enterprise Architecture
      1. ABSTRACT
      2. INTRODUCTION
      3. ENTERPRISE ARCHITECTURE METHODOLOGIES
      4. SERVICES AND ENTERPRISE ARCHITECTURE
      5. FUTURE RESEARCH DIRECTIONS AND CONCLUSION
    2. Chapter 9: Model-based Validation of Business Processes
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. BACKGROUND
      4. 3. VALIDATION OF A HOSPITAL APPROVAL PROCESS
      5. 4. TOOL SUPPORT FOR VALIDATION
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    3. Chapter 10: On Flexibility in Business Process Management Systems
      1. ABSTRACT
      2. INTRODUCTION
      3. CHARACTERIZING FLEXIBILITY IN BPMS
      4. FLEXIBILITY: SUPPORT FOR PROCESS DEVIATIONS
      5. FLEXIBILITY: SUPPORT FOR WORKFLOW (RE)DESIGN AND EVOLUTION
      6. FLEXIBILITY: SUPPORT FOR AD-HOC PROCESSES
      7. FLEXIBILITY: SUPPORT FOR COLLABORATIVE ACTIVITIES
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
    4. Chapter 11: Extending Workflows for Knowledge Flow Automation
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. ARCHITECTURES FOR WORKFLOW-BASED KNOWLEDGE MANAGEMENT
      4. 3. WORKFLOW-BASED PROACTIVE INFORMATION DELIVERY
      5. 4. WORKFLOW FOR KNOWLEDGE FLOW PROCESS
      6. 5. KNOWLEDGE WORKFLOWS
      7. 6. CONCLUSION
  8. Section 4: Applications of Business Process Management
    1. Chapter 12: Specification and Performance Characteristics of Scientific Grid Workflows
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. ASKALON GRID ENVIRONMENT FOR SCIENTIFIC WORKFLOWS
      5. GRID WORKFLOW WORKLOAD ANALYSIS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    2. Chapter 13: Business Process Management in Financial Services
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ACHIEVING STRATEGIC GAINS WITH BPM
      5. PRACTICAL CONCERNS WITH APPLYING BPM
      6. CONCLUSION
    3. Chapter 14: Business Process Reengineering a Sustained Trend?
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. RESULTS OF THE STUDY
      5. CONCLUSION AND OUTLOOK
  9. Compilation of References
  10. About The Contributors
  11. Index