2 MANAGEMENT SYSTEMS UNCOVERED

PURPOSE AND OBJECTIVE

The purpose of this chapter of the handbook is to explain what a management system is and its key components. We will look at how management systems have developed over time as well as consider planned developments for the future. You will learn that there are core requirements for every management system, including BCMSs.

The objective is to provide guidance and support to both those looking to implement a BCMS for the first time and those who wish to take this opportunity to review their existing system and consider how it may be improved.

TERMS AND DEFINITIONS

For the purposes of this chapter of the handbook, and the broader consideration of what makes up a management system, the definitions ...

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