O'Reilly logo

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Business Continuity Management System

Book Description

Business Continuity Management System offers a complete guide to implementing a fit-for-purpose resilience capability in your organization. A Business Continuity Management System (BCMS) is a management framework that creates controls to address risks and measure your organization's ability to manage disruptions. It's about saving time and cost, improving internal processes and procedures and demonstrating organizational competency to customers. Structured in line with the International Standard and with a focus on performance improvement throughout, the book covers developing, establishing and operating a BCMS initiative. Built upon the principles of the International Standard and current best practice with a practical focus on theories and models throughout, this is the first book to offer an objective, thorough solution for the practitioner.

Table of Contents

  1. Abbreviations
  2. List of tables
  3. List of figures
  4. Introduction
  5. 01  Fundamentals of business continuity management  Fundamentals of business continuity management
  6. Background
  7. What is business continuity management?
  8. The principles of business continuity management
  9. Application of business continuity management in corporate setting
  10. Business continuity management lifecycle
  11. Summary
  12. References
  13. Further reading
  14. 02  Business continuity management system  Business continuity management system
  15. Background
  16. What is a management system?
  17. Levels of application
  18. ISO 22301 – business continuity management system
  19. Key components of business continuity management system
  20. The Plan-Do-Check-Act (PDCA) paradigm
  21. Business continuity management system lifecycle
  22. Summary
  23. Further reading
  24. 03  Context of the organization  Context of the organization
  25. Background
  26. Understanding the organizational context
  27. Basic concepts: The organization and its environment
  28. Organizational context analysis
  29. Corporate analysis
  30. Threat and resilience assessment
  31. Stakeholder and regulatory analysis
  32. Organizational BCMS scoping
  33. Outsourced functions and services
  34. Summary
  35. Further reading
  36. 04  Leadership  Leadership
  37. Background
  38. Management commitment
  39. Business continuity champion
  40. Business continuity policy
  41. Summary
  42. References
  43. Further reading
  44. 05  Planning  Planning
  45. Background
  46. Approaches to corporate resilience
  47. Management approach
  48. Process-centric approach
  49. Business continuity objectives
  50. Business continuity objective development
  51. BCMS project management
  52. Summary
  53. Further reading
  54. 06  Support  Support
  55. Background
  56. Resource allocation
  57. Practices of BCM professionals
  58. The professional practices
  59. Skills of BCM professionals
  60. Performance appraisal
  61. Business continuity awareness and training programme
  62. Principles of communication
  63. BCMS documentation management
  64. Principles of documentation management
  65. Summary
  66. References
  67. Further reading
  68. 07  Operation  Operation
  69. Background
  70. Understanding the organization
  71. Characteristics of business impact analysis
  72. Characteristics of risk assessment
  73. Strategy selection and development
  74. Establish business continuity capability
  75. Incident management structure
  76. Exercise business continuity capability
  77. Summary
  78. Further reading
  79. 08  Performance evaluation  Performance evaluation
  80. Background
  81. BCMS performance assessment
  82. BCMS evaluation criteria
  83. Approaches to performance evaluation
  84. Management review
  85. Summary
  86. Further reading
  87. 09  Improvement  Improvement
  88. Background
  89. BCMS control system
  90. Continual improvement
  91. Summary
  92. Further reading
  93. 10  Conclusion  Conclusion
  94. Application of BCMS
  95. Management challenges
  96. Concluding remarks
  97. References
  98. Index