Business Continuity For Dummies

Phone Numbers: Keeping Essential Contact Info Handy

Having up-to-date contact details is crucial if you find your business in a tight spot. Here are a few people and organisations to consider contacting if things start to go awry:

Next of kin: Keep a record of the designated next-of-kin details for your staff. Police require this info because they have the awful job of notifying relatives in the event of an injury or death.

Skilled trades-people and responders: Store details for people and companies that you may need to call upon such as emergency services, local authority, taxis, vehicle, accommodation, locksmiths, landlord, plumbers, electricians, carpenters (for boarding up), glaziers, IT service providers (helpdesk), utilities and professional services (doctor, accountant, solicitor, bank manager, insurer, loss adjuster and so on).

Some areas distribute locally produced directories where local firms can advertise their services. These are posted through the doors of local businesses and houses or may be available at the local library or on the internet.

Customers and suppliers: ...