Inform the Key Players
Part of your external communications strategy involves thinking about a list of people you need to inform in the event of a disruption. Depending on your business, these may range from stakeholders and suppliers to customers and partners. They’ve all invested in your organisation and want to know if you’re in trouble, particularly if it has a knock-on effect for their business.
Create a list of important contacts and prioritise those who need informing first. If the dark day arrives you can check through this list and give people the information quickly before the disruption causes too much damage at their end.
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