Giving Your Business a Resilience Health Check with The Seven Ps
Approaching something as large as building resilience in your whole business can raise the question: ‘Where on earth do I start?’ Well, to help you we split the simple tips in this chapter into seven useful areas that influence or form part of your business:
People: HR and skills.
Premises: Property/locations.
Processes and information technology (IT): Activity/functions/ technology.
Priorities: Your customers and suppliers.
Publicity: Internal and external communications.
Public infrastructure: Local authority, environment and community.
Phone numbers: From your nearest and dearest to emergency experts.
The precise way in which you use this chapter is up to you. You can start where you like, leave and come back when you ...
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