Deciding ‘Who You Gonna Call’ After a Crisis

If, following an incident, you find that you can’t perform a recovery yourself, you may need professional help to restore the important parts of your business.

remember.eps Your first consideration when tackling an incident is safety, and nothing should compromise that.

If your workspace is damaged by a disaster, such as a fire or flood, don’t allow anyone to enter until a structural engineer checks the building. In the event of a flood, don’t attempt to turn the electricity on or off – call an electrician. In this sort of situation you’ll be glad that you already established the contact details of a reputable local electrician to make life a whole lot easier (as we advise in the earlier section ‘Contacting local talent’).

Solving IT-related problems

One of the expert contact names that you need to maintain to help your business recover after a disruption is that of an IT specialist. If you have an IT partner, as we describe in the earlier section ‘Considering a business IT partner’, you’re well set up to respond quickly to the problem. Flip to Chapter 17 for loads more useful tips on looking after your IT systems.

Repairing physical damage: Salvage and restoration

Even if the results of the disruption leave your workplace looking in a sorry state, all isn’t necessarily lost. The first stage is to try to retrieve anything salvageable from the building ...

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