Chapter 12
Calling in the Experts
In This Chapter
Protecting your business with expert help
Contacting experts during an incident
Using experts after a disruption
In business, countless pieces of the puzzle can go wrong – and at some point most parts are going to try to. In certain situations you may need expert help concerning a matter beyond your control or understanding; after all, you can’t be an expert in everything.
As part of business continuity (BC), in this chapter we show you how to recognise when you require expert help. You may be sitting there thinking that only a crisis would make you consider calling in a specialist, but the guidance, advice and approval that you get from professionals can be invaluable to your business at all stages. From advice on preventative measures before a crisis and counsel on actions to take during an incident, to guidance on salvation and recovery techniques afterwards, you’re not admitting defeat by asking for help from someone who knows. Experts are there to help.
In certain situations, getting in the experts is mandatory, because of legislation, ...
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