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Business Continuity and the Pandemic Threat

Book Description

Considering the pandemic threat in a business continuity context I thoroughly enjoyed reading Clark’s book which is written in a style that makes it easy for anyone to understand without requiring a background in medicine or business. I have been involved in disaster management planning for the past ten years and yet I still found this book both enlightening and extremely informative. Dr Tanya Melillo MD, MSc(Dist), PhD This informative book is written in an easy going and conversational manner, but the message it brings to the table is critical to understanding the meaning of any forthcoming pandemic threat and considerations of how to mitigate the effects, where possible, to you and your organisation Owen Gregory MSc BA (Hons) MBCI MBCS The increase in commercial aviation and international travel means that pandemics now spread faster than ever before. Seasonal flu pandemics, zoonotic contagions such as Ebola, swine flu and avian flu (e.g. H5N1 and H7N9), and respiratory syndromes such as SARS and MERS have affected millions worldwide. Add the ever-present threat of terrorism and biological warfare, and the possibility of large proportions of your workforce being incapacitated is a lot stronger than you might think. You may well have prepared for limited business interruptions, but how would your business fare if 50% or more of your employees, including those you rely on to execute your business continuity plan, were afflicted by illness – or worse? Although nothing can be done to prevent pandemics, their impact can be significantly mitigated. Business Continuity and the Pandemic Threat explains how. Product overview The book is divided into two parts, which examine the pandemic threat and explain how businesses can address it: Part I: Understanding the Threat The first, shorter, part provides the reader with a detailed overview of the challenge that pandemic threats can present. It uses historical examples (such as the 1918-19 Spanish Flu outbreak, which killed 50 million) to illustrate how pandemics can have devastating effects not only on the global population but also on critical infrastructure, the global economy, and society. Part II: Preparing for the Inevitable The second part of the book considers the actions that can be taken at a global, national, corporate, and individual level to mitigate the risk and limit the damage of pandemic incidents. It provides guidance on creating and validating a pandemic plan, and explains how it integrates with a business continuity plan. Comprehensive case studies are provided throughout. Topics covered Topics covered include: The World Health Organisation (WHO)’s pandemic phases and the Centre for Disease Control (CDC)’s Pandemic Severity Index Preventive control measures Crisis management and the composition of a crisis management team Dealing with cash-flow, staff absenteeism, home working, and supply chain management Communications and media plans Pandemic issues for HR The threat to critical national infrastructure Health service contingency plans and first responders' business continuity plans The provision of vaccines and antiviral medicines, including relevant ethical issues Take your business continuity plan to the next level: Ensure your organization survives a pandemic with a substantially depleted workforce. Buy Business Continuity and the Pandemic Threat today. About the author A Fellow of the Institute of Business Continuity Management and Member of the Business Continuity Institute, Robert A. Clark is also a Fellow of the British Computer Society and a Member of the Security Institute. His career includes 15 years with IBM and 11 years with Fujitsu Services working with clients on BCM related assignments. He is now a freelance business continuity consultant at www.bcm-consultancy.com.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Dedication
  5. Foreword
  6. Preface
  7. About The Author
  8. Acknowledgements
  9. Contents
  10. List of Figures
  11. List of Tables
  12. Part I: Understanding the Threat
    1. Chapter 1: Introduction
    2. Chapter 2: Anatomy of a Pandemic
      1. 2.1 Microorganisms
      2. 2.2 Seasonal influenza
      3. 2.3 What is a pandemic?
      4. 2.4 Historical pandemic overview
      5. 2.5 Characteristics of a pandemic
      6. 2.6 Epidemics, seasonal influenza and pandemics
      7. 2.7 Pandemics and non-influenza related contagions
      8. 2.8 Antimicrobial Resistance (AMR)
      9. 2.9 Comparison with other natural disasters
      10. 2.10 Biological warfare and terrorism
    3. Chapter 3: SARS – Case Study
      1. 3.1 The epidemiology of SARS
      2. 3.2 The attempted Chinese cover up
      3. 3.3 SARS breaks out of China
      4. 3.4 SARS and the consequences for Hong Kong
      5. 3.5 Tourism in South East Asia
      6. 3.6 Carrying the fight to SARS
      7. 3.7 Is MERS the new SARS?
      8. 3.8 A second SARS-like crisis?
      9. 3.9 Lessons to learn from SARS
    4. Chapter 4: Spanish Influenza 1918–19 Overview
    5. Chapter 5: Are the Spanish Flu and SARS Comparable?
      1. 5.1 Transport considerations
      2. 5.2 Economic parallels
      3. 5.3 Media implications
  13. Part II: Preparing for the Inevitable
    1. Chapter 6: That Was Then…………
      1. 6.1 Global preparedness and response
      2. 6.2 National preparedness and response
      3. 6.3 Organisation preparedness and response
      4. 6.4 Individual preparedness and response
    2. Chapter 7: Critical National Infrastructures
      1. 7.1 UK capabilities programme
      2. 7.2 Preparedness
      3. 7.3 Plan trigger points
      4. 7.4 Crisis management
      5. 7.5 Preventative control measures
    3. Chapter 8: Health Services Contingency Plans
      1. 8.1 Approach to pandemic contingency
      2. 8.2 Plan trigger points
      3. 8.3 Vulnerable groups
      4. 8.4 Vaccines and antiviral medicines
      5. 8.5 Ethical issues
      6. 8.6 Port Health Authorities
    4. Chapter 9: Pandemic Plan Considerations
      1. 9.1 Pandemic plan template
      2. 9.2 Links with your business continuity plan
      3. 9.3 Pandemic – a multi-faceted threat
      4. 9.4 Will one size fit all?
      5. 9.5 Working from home
      6. 9.6 Supply chain management
      7. 9.7 Crisis management roles and responsibilities
      8. 9.8 Communications and media plans
      9. 9.9 Pandemic issues for human resources
      10. 9.10 Plan structure
      11. 9.11 Case study – Already in the groove
    5. Chapter 10: Creating a Healthier Environment
      1. 10.1 Employees’ health and safety
      2. 10.2 Adopting healthy habits to improve personal hygiene
      3. 10.3 Corporate cleanliness
      4. 10.4 Cleanliness in the community
      5. 10.5 Case study – Dealing with norovirus
      6. 10.6 Case study – Avoiding fresher’s flu
    6. Chapter 11: Validating Your Pandemic Plan
      1. 11.1 Overview
      2. 11.2 Discussion based exercises
      3. 11.3 Desktop exercises
      4. 11.4 Command post exercises
      5. 11.5 Performing a live rehearsal of your plan
      6. 11.6 Using random selection to identify infected staff
      7. 11.7 Post exercise reviews
      8. 11.8 Maintaining your plan
      9. 11.9 Case study
    7. Chapter 12: Conclusion
    8. Chapter 13: Additional Reference Material
      1. 13.1 Recommended books
      2. 13.2 Suggested videos
      3. 13.3 Useful websites
    9. Chapter 14: Works Cited
    10. Chapter 15: Glossary of Terms
    11. Chapter 16: Free Template Downloads
      1. 16.1 Pandemic plan template
      2. 16.2 Crisis management
  14. ITG Resources