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5
Disaster Recovery Phase
As discussed earlier in the book, the terrorist attacks of Sep-
tember 11, 2001 raised concerns among Americans about
the safety of their cities, communities, and workplaces, as
well as about the ability to respond quickly and effectively in
the wake of a disaster. Although these events were unprece-
dented, sooner or later every institution will face some type
of unforeseen event that could have a severe impact on its
operations, assets, or employees. To survive a catastrophe,
preparedness is crucial. Effective disaster response manage-
ment calls for risk analysis, disaster response planning, crisis
management communications, and business recovery strate-
gies. Disaster Recovery Plan (DRPs) are now mandated by
law. The Occupational Safety and Health Administration
(OSHA) requires facilities with more than ten employees to
have a written emergency plan. Top management support
and the involvement of every employee are imperative fac-
tors to having a successful plan.
There is no hard and fast definition of what constitutes a
disaster. Sometimes a disaster develops quickly, hitting full-
force with little or no warning. Other times, a disaster looms on the horizon
for a long period of time until it becomes large enough to become a threat.
When disasters occur, emergency response significantly affects the extent of
damages and injuries sustained. Disasters do happen, and often they
include injuries to people, fires, explosions, chemical spills, toxic gas
releases, and vandalism. Anticipating disasters and planning our response
can greatly lessen the extent of injuries and limit equipment, material, and
property damage. A critical part of handling any serious emergency situa-
tion is in the management of the disaster recovery phase.

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