Business Confidential

INDEX

actors, bad, 82

agents, double, 169–171

al-Qaeda, 101, 111

alliances, forging, 165–171

ambiguity, tolerance for, 41–42, 169

American Red Cross, 175

Ames, Aldrich “Rick,” 26, 28, 197–198

analysis of intelligence, 137–146

approaches to, 139–140

factors affecting, 140–142

importance of, 137–138

overview, 97

strategic insights, 143–145

see also intelligence cycle

Apple Computer, 156, 167, 173, 181

attraction, signs of, 126

Bay of Pigs, 187–188

behavioral interviewing, 53–55

Bergdorf Goodman, 187

Bin Laden, Osama, 111–113

BMW, 180

body language, 125–126, 127–128

bone-throwing, 131–132, 133

branching thinking, 186

brand loyalty, 127, 128, 173

brand/name recognition, 37

Branson, Richard, 75, 163

Bridgewater Associates, 111

Bull, George G., 74 ...