Index
active listening
antithesis use in presentations
audience
engaging during a presentation
focusing on
as the subject of a paragraph
testing a memo on
understanding for a presentation
auditory learners
authorship considerations
bar and column charts
brainstorm outline method
broadcast letter
business letters. See also cover letters
format
goodwill factor
summary
business writing
drafts (see draft writing)
e-mail (see e-mail)
getting started (see start-up strategies for writing)
letters (see business letters; cover letters)
memos (see memos)
purposes of
business writing principles
audience focus
delivery strategy considerations
economy of words
simple sentences use
statement of message
summary
topic focus
visual design
catchball
colorful ...
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