For Further Reading

Dumaine, Deborah, and the Better Communications® Team. Instant-Answer Guide to Business Writing. Lincoln, NE: Writers Club Press, 2003. If you do lots of writing, this definitive reference work should be on your shelf. Organized alphabetically, it contains expert advice and examples on all points of grammar, punctuation, writing style, the use of presentation graphs, and much more.

Dumaine, Deborah, and the Better Communications® Team. Write to the Top: Writing for Corporate Success, New York: Random House, 2004 (revised edition). A time-saving, step-by-step approach to writing business documents that drive action.

Ekman, Paul. Telling Lies: Clues to Deceit in the Marketplace, Politics, and Marriage. New York: W. W. Norton, ...

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