ACKNOWLEDGEMENTS
The book owes its existence to many conversations and collaborations with students, professors, and mentors. I would particularly like to acknowledge the learning that I have gleaned from discussions with my mentors Mathukutty M. Monipally and Asha Kaul from IIM Ahmedabad, and Renu Luthra, J. V. Vaishampayan, and Nina David from the University of Lucknow. All of them are teachers of considerable eminence and standing, and have been instrumental in shaping my thoughts as a teacher.
The book has been in the making for quite some time and many people have contributed towards its completion. The role-plays have been contributed by my students at IIM Lucknow in the form of an assignment on an experience in miscommunication. I converted ...
Get Business Communication for Managers now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
