Chapter 8

Measuring Success in Social Media: An Information Strategy in a Data Obese World

Jeremy P. Floyd

Learning Objectives

In this chapter, we cover:

  • The purpose of your engagement.
  • The method of measurement.
  • The tools to analyze the results considering the purpose-driven goals.

A helpful Digital Marketing & Measurement spreadsheet is provided. Along the way, we will be populating the sheet through a series of four exercises.

Introduction

Every day hundreds of gigabytes of tracking data are generated. Under perfect circumstances, every interaction, link, like, and mention are trackable; but knowing what to track and how to report it are critical to “knowing” results. Moore’s law’s impact on data means that the world’s data is doubling ...

Get Business Analytics now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.