Acknowledgments
I want to express my appreciation and gratitude to Stephanie McComb and Laura Norman of Que Publishing for their skill, support, and forbearance.
It’s always a pleasure to see one’s work validated. For example, I couldn’t have been more delighted to see Richard Scoville’s glowing review of this book’s first edition in PC World. And the visibility afforded this book by the McCombs School of Business at the University of Texas at Austin was completely unexpected.
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