Business Analysis Techniques: 99 essential tools for success - 2nd edition

PREFACE

The origins of this book lie in a talk given to the UK Chapter of the International Institute of Business Analysis (IIBA®) in July 2007. The title was ‘Business Analysis Techniques’ and, in preparing it, we brainstormed 80-odd techniques and then grouped them according to their use by business analysts. Many people were complimentary about the talk and suggested it be turned into a useful book; so, with the support of BCS, The Chartered Institute for IT, that is what we did and the first edition appeared in 2010.

Here we are, then, four years later and, like all good business analysts, we have been developing our knowledge and exercising our curiosity and we thought that it was time to re-visit the book and introduce to it some interesting ...