Part II
The BA Toolkit: Tools, Terms, and Techniques
Learn how to use the Five Whys analysis technique to uncover the root cause of an issue at www.dummies.com/extras/businessanalysis.
In this part . . .
Discover the different software tools available to make your business analysis more efficient and effective.
Explore the differences between a need (the problem to be solved) and the various types of requirements (the solutions intended to address the problem).
Discover the processes and techniques you can use to elicit meaningful information from stakeholders.
Select which analysis techniques work best given your audience.
Figure out what a business’s real problems are and set yourself up to solve them.
