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Business Analysis and Leadership

Book Description

Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes you beyond standard textbooks full of techniques, by showing you how to lead and gain credibility throughout the organization. It will help you with the very tricky role of working with people from the shop floor to board directors and give you the confidence to challenge the easy way forward and point out what will really work in practice. This inspirational book consists of contributions from leading thinkers and practitioners in business analysis from around the world. Their case studies and practical advice will help you to become an outstanding catalyst for change.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Table of Contents
  5. About the editors
  6. About the contributors
  7. Acknowledgements
  8. Foreword
  9. Introduction
  10. Part I Leadership of self
    1. Introduction to Part I
    2. 01    Skills for business analysis
    3. 02    The courage to ask
    4. 03    The business analyst as a facilitative leader
    5. 04    Communication for success
    6. Opinion piece: Are you waiting to be anointed?
  11. Part II Leadership within your project
    1. Introduction to Part II
    2. 05    Working with the project manager
    3. 06    Dealing with difficult stakeholders
    4. 07    Facilitating groups and individuals
    5. 08    Discovering the essence of the problem
    6. 09    Dealing with problems
    7. 10    Visual thinking for business analysis
    8. 11    Through the stage door: design thinking to refresh business analysis
    9. 12    Business analysis, leadership and agile
    10. 13    The iterative business analyst – increasing insight, reducing waste, delivering value
    11. 14    Knowledge sharing and analysis with patterns
    12. 15    Dealing with uncertainty
    13. Opinion piece: The first shoots of creativity
  12. Part III Leadership within your organization
    1. Introduction to Part III
    2. 16    Operating effectively as a business analyst inside an organization
    3. 17    Context, climate and culture
    4. 18    Global working and virtual teams
    5. 19    Systems thinking for business analysts 
leading change
    6. 20    Dealing with power and politics
    7. 21    Partnering across organizations
    8. 22    Strategic thinking for business analysis
    9. Opinion piece: Leading from the middle – a business analyst in television
  13. Part IV Leadership in the wider world
    1. Introduction to Part IV
    2. 23    Business analysis is a leadership role
    3. 24    Becoming a thought leader
    4. 25    Ethics and fair process
    5. 26    Professionalization and best practice
    6. Opinion piece: Becoming the change agent
  14. End piece: Integrating business analysis, 
creativity and play
  15. Index