Business Analysis - Third edition

INDEX

7-S model, McKinsey 52

acceptance finding 58

accessibility 153, 212, 213

activity analysis 64

activity sampling 95

activity ‘threads’ in BAMs 120–1

actors 117, 186–9

Agile approach 10–11

configuration management 221

and modelling 244

requirements 202–4

software development 29, 257–8

systems development 253–5

Agile Manifesto 10–11, 244

Alexander, Ian 181

ambiguity 198

analytical skills 22

APM (Association for Project Management) 27

architecture see business architecture

‘as is’ process analysis 138–41

associations, classes 239–42

attention to detail 22

attributes of entities 229–30

automation 143

‘avoided costs’ 173

Balanced Business Scorecard (BBS) 53–4

BAMM (Business Analysis Maturity Model) 13–15

BAMs see business activity models

Barker, ...