O'Reilly logo

Business Adventures: Twelve Classic Tales from the World of Wall Street by John Brooks

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

6

Making the Customers Whole

ON THE MORNING of Tuesday, November 19th, 1963, a well-dressed but haggard-looking man in his middle thirties presented himself at the executive offices of the New York Stock Exchange, at 11 Wall Street, with the announcement that he was Morton Kamerman, managing partner of the brokerage firm of Ira Haupt & Co., a member of the Stock Exchange, and that he wanted to see Frank J. Coyle, head of the Exchange’s member-firms department. After checking, a receptionist explained politely that Mr. Coyle was tied up in a meeting, whereupon the visitor said that his mission was an urgent one and asked to see Robert M. Bishop, the department’s second-in-command. Bishop, the receptionist found, was unavailable, too; he was tied ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required