Burn Your Portfolio: Stuff they don’t teach you in design school, but should

80. A Business That Looks Orderly

“A business that looks orderly says to your customer that your people know what they’re doing. A business that looks orderly says to your people that you know what you’re doing. A business that looks orderly says that while the world may not work, some things can. A business that looks orderly says to your customer that he can trust in the result delivered and assures your people that they can trust in their future with you. A business that looks orderly says that the structure is in place.”

—The E-Myth Revisited, 1995, 103

The E-Myth Revisited is one of the few paradigm-shift business books out there, as there are more than a few phrases in the book that have the capacity to be life-changing, some of which have ...