Burn Your Portfolio: Stuff they don’t teach you in design school, but should

39. Solving End-of-Day Rush

When I started my design agency, the first few people I hired were junior employees. Admittedly, I was afraid of the burden of a higher-paid employee and took financial comfort in a low-cost solution. As we began to grow as a business, our employees grew in their skills as well. They had earned the opportunity for promotion as we began hiring more junior employees. Now we had junior employees managing junior employees. What we quickly realized was that these new managers were staying late and struggling to complete their work on time. The end of the day became a mad scramble. The junior employees would often be twiddling their thumbs while the junior managers were pulling their hair out trying to wrap up the projects ...