Summary

The problems associated with the management of services in today's IT infrastructures do not exist in isolation. They are the result of the evolution of the services and the infrastructure they run on. More specifically, they are the result of the trend towards network-centric services and the continuing growth of network bandwidth, resulting in the data center becoming a fabric of resources, rather than a collection of discrete systems. These trends have resulted in the current service-oriented architectures and implementations with their benefits (performance, scaling, and potential resilience) and their problems (unmanageable complexity, lack of agility, fragility, and low utilization).

The same trends that resulted in the current ...

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