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Building the Future by Susan Salter Reynolds, Amy Edmondson

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CHAPTER 9

Balancing Influence and Innovation

Still crazy after all these years.

Paul Simon

THIS FINAL CHAPTER CELEBRATES SMALL ACTION AS A CRITICAL component of realizing big vision. We explore the tension faced by any visionary leader trying to sell the future and build it at the same time. Like any tension, this one eludes a simple answer, but conscious management of the need for a dynamic balance—between influencing and innovating—emerges as a crucial leadership skill.

Steve Lewis and Harley Blettner remained upbeat through Living PlanIT’s oscillations from infinite possibility to nagging doubt. The company’s revenues were slowly growing. Although many employees had come and gone, others, like Rosy Lokhorst remained energized. “I still love ...

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