Building the Agile Enterprise

Chapter 7. The Agile Organization Structure

An enterprise organization structure defines the relationships among people, along with their respective responsibilities and authority, as the basis of their collective efforts to achieve enterprise objectives. It also defines the chains of command through which enterprise management exerts leadership, accountability, and control. An agile enterprise changes these relationships by breaking down departmental silos into sharable service units and driving performance based on an SOA. The participation and relationships of people continue to be important in the agile enterprise, but the focus has shifted from performing production tasks to managing exceptions and resolving needs to address business challenges ...