Chapter 5. Enterprise Information Management

Information is the lifeblood of the enterprise. Without information there can be no coordinated activity, no record of accomplishments, no plans for the future. Management of information is a critical responsibility and becomes increasingly critical as enterprises become international and require greater agility. Enterprise information management (EIM) involves the validation, transformation, storage, communication, and presentation of data to provide information to support the pursuit of enterprise objectives. Data are the raw materials typically managed by computers; information is the organized presentation of data in context that has business meaning to humans.

In this chapter we first consider ...

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