CHAPTER TENTEAM PROBLEM SOLVING II
Structured Methods for Creating, Displaying, and Analyzing Problem Solving Data
CHAPTER OBJECTIVES
To present a three-step process for managing divergent and convergent thinking
To present three techniques for displaying data graphically: time charts, bar charts, and pie charts
To present five techniques for constructing and using analytical tools for problem solving: flow charts, cause-and-effect diagrams, Pareto ...
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