This book would not have been possible without the help and support of a number of people. In particular, I wish to thank my assistants, Foram Vyas and J. Michelle Abuda, without whose constant encouragement this book would still be in my mind and not on paper. Special thanks to Robert Jorgensen for his help in updating Chapter 9 Security.
I would also like to thank the editors and staff at Business Expert Press. Special thanks to Scott and the Production Team at Exeter Premedia Services for their diligence throughout the process.
Finally, I would like to thank my family for their love and support without which none of this would be worthwhile.
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