Chapter 16. Unified Communications Services Use Cases

Cisco Unified Communications is about making the communication experience for customers, partners, vendors, and employees more personal, efficient, effective, secure, and productive. To sum it up, it is about realizing the total potential of network investment in making business more successful.

The focus of this chapter is on Cisco unified communications elements that are supported on Cisco ASR 1000 series routers, namely distributed and unified Session Border Controller (SBC) and the WebEx Node Shared Port Adapter (SPA). This chapter refers to unified SBC as CUBE for SP (Cisco Unified Border Element for service provider). CUBE (Enterprise Edition) is what Cisco supports today on Integrated ...

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