KEY

NETWORKING ROLES

Deborah Ancona and others have found that successful teams engage in more interactions with key stakeholders.2 They understand that their success is dependent upon how well they are able to use their external networks to support the internal work of the team.

External activities that successful teams pursue include:

•  Ambassador. This category involves representing the team to outsiders and protecting the team from unnecessary and counterproductive interference.

•  Task Coordination. Here we include activities that are designed to coordinate the team's work with others.

•  Scouting. Successful teams also engage in informationseeking activities that collect data and other information about markets, technology and competitors. ...

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