Building Project Management Centers of Excellence

Project Management as a Business Function

Project management has the greatest impact on a customer's recognition of an organization as a world-class leader in time-to-market, cost-to-market, and quality-to-market. Completing projects successfully on a consistent basis is a basic requirement to receive excellence awards from most customers. This is the goal of every organization. If projects are an integral part of the business, it stands to reason that there should be a clear understanding of what is and isn't a project, and what is required to satisfy the customer.

Organizations that sell products or services should recognize that their business livelihood depends on completing projects that directly affect their bottom line. They also should ...