Building a High-Performance Team

INTRODUCTION

Isabelle had worked in the IT department of a large global organisation for the past three years. She led a small team of five programmers who had also been in the organisation for about the same time as her. In the business the team had a good reputation for delivery. They were a tight-knit bunch and got on well.

Isabelle and her team were therefore initially very dismayed to learn about the global restructuring of the IT department. This involved breaking up existing teams and reforming them on a multidisciplinary basis. Isabelle found herself heading a completely new team, spread across three geographical locations and including two homeworkers. To Isabelle it was as if she had taken on a job in a new organisation. Everything ...